After Service Policy


The seller’s chief objective is to ensure the buyer is fully satisfied with their orders. If our goods are with any problems once received, we will try our best to reply within 24 hours and provide the solution in 48 hours.

1. We support you for seven days no reason to return. Not including custom-made devices.

2. We support maintenance-free for 12 months and undertake shipping fees.

3. We support maintenance-free after 12 months, customers need to undertake a shipping fee.

4. It is free for spare parts of devices repair from Neofibo in 12 months and buyers undertake the shipping fee.

5. We provide video and operation guides for maintenance.


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