After Service Policy


The seller’s chief objective is to ensure the buyer is fully satisfied with their orders. If our goods are with any problems once receiving, we will try our best to reply it within 24 hours and provide solution in 48 hours..

1. We support for seven days no reason to return. Not include custom-made device.

2. We support maintain free for 12 months and undertake shipping fee.

3. We support maintenance-free after 12 months, customer need to undertake shipping fee.

4. It is free for spare parts of devices repairing from Neofibo in 12 months and buyers undtake shipping fee.

5. We provide video and operation guide for maintenance.


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